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Visual Networks Reports Option Grant for CFO

Rockville, MD, Sept. 20, 2004 — Visual Networks, Inc.® (Nasdaq: VNWK) today announced, that in connection with its recent employment of Don Clarke as its chief financial officer, on July 12, 2004, the company granted Mr. Clarke an option to purchase 300,000 shares at $2.54, the fair market value on the date of grant, vesting 25% at the end of Mr. Clarke's first year of employment, and the remaining 75% in equal monthly installments thereafter. The option will fully vest upon a change of control.

About Visual Networks
Visual Networks was recognized as a World Class Winner in Network World's recent network management product review (http://www.nwfusion.com/reviews/2003/1006rev.html) and has the broadest suite of proven performance management solutions that help enterprise customers manage the delivery of mission-critical applications across their underlying infrastructure. Visual Networks' products increase application and network availability, optimize the use of bandwidth, and reduce operating costs across traditional and new IP-based infrastructures. The world's leading service providers and enterprises are using Visual Networks' award-winning products. To find out more, call 1-800-240-4010 for sales information.

Note to Investors
This press release contains forward-looking information within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, and is subject to the safe harbor created by those sections. The forward-looking information is based upon current information and expectations regarding Visual Networks and its subsidiaries. These estimates and statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results could materially differ from what is expressed, implied, or forecasted in such forward-looking statements.

Visual Networks assumes no obligation to update the information contained in this press release. Visual Networks' future results may be impacted by risks associated with rapid technological change and the emerging services market, potential fluctuations in quarterly operating results, ongoing patent litigation, its dependence upon sole and limited source suppliers and fluctuations in component pricing and availability, its dependence upon key employees, and its ability to retain employees. Visual Networks' future results may also be impacted by other risk factors listed from time to time in its SEC filings, including, but not limited to, the Company's Quarterly Reports on Form 10-Q and its Annual Report on Form 10-K.

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