Press Releases

Visual Networks Delivers VoIP Lifecycle Management With New VoIP Pre-assessment and Monitoring Software Module

Select VoIP MRI™ Delivers Push-Button Assessment Reporting and Ongoing WAN and LAN Monitoring At All Sites In the Enterprise

Rockville, Md. (May 24, 2005) – Visual Networks, Inc. (Nasdaq: VNWK), a leading provider of network and application performance management solutions, today announced Select™ VoIP Management, Reporting, and Integrity (MRI), its new VoIP lifecycle management solution. The new offering is a comprehensive solution that utilizes actual real-time customer application traffic to assess VoIP readiness and, once VoIP is deployed, monitors site-to-site traffic to discover the root cause of VoIP performance problems. Select VoIP MRI™ is a module of the company's flagship offering, Visual UpTime® Select, which provides in-depth, real-time and historical information that enables enterprises to intelligently manage VoIP performance and network availability across the entire enterprise.

For enterprises preparing to deploy VoIP, the solution baselines network usage at all sites by utilizing actual customer traffic to deliver push-button analysis of existing performance levels and bandwidth usage. At each site, the analysis determines the number of VoIP calls that can be supported at each site and measures key performance metrics such as jitter and delay. Additionally, the new module provides throughput measurements and identifies users, applications and servers at each site, highlighting those that account for the majority of bandwidth consumption. The detailed information derived from the VoIP pre-assessment gives IT managers the necessary intelligence to take proactive measures that prepare the network for a successful VoIP deployment.

For existing VoIP deployments, Select VoIP MRI delivers real-time and historical measurements and reports on key performance metrics including round trip delay, jitter, packet delivery ratio, availability, bandwidth utilization, and granular burst analysis. By setting and monitoring customizable thresholds for these VoIP metrics, enterprises can maximize the number of concurrent VoIP calls at each site, meet voice-quality standards, and gain in-depth insight into the true nature of VoIP performance issues. Utilizing Select VoIP MRI, users can determine how applications, including newly deployed applications, are impacting VoIP call quality. For those enterprises on MPLS networks, Select VoIP MRI enables users to verify and optimize Class of Service (CoS) settings across the enterprise, helping improve VoIP quality and performance. And for existing Visual UpTime Select customers, this module can be activated by turning on a license key, eliminating truck rolls and additional hardware deployments.

"VoIP lifecycle management is a crucial part of any successful convergence project," said Robin Gareiss, executive vice president of Nemertes Research Inc. "All too often, companies perform a baseline network assessment and stop there. It doesn't take long before they realize they need specialized and continued monitoring and management of their real-time traffic."

"Our new offering is a unique solution that can meet the market's need for an all-in-one solution for VoIP lifecycle management," said Larry Barker, president and CEO of Visual Networks. "Because VoIP is a peer-to-peer application, enterprises require solutions like Select VoIP MRI that provide visibility at all sites to quickly identify, isolate and resolve performance issues."

"For years, many of our enterprise customers have utilized Visual UpTime Select to manage VoIP performance," continued Barker. "With the introduction of our dedicated VoIP module, we can address the broader market's needs for a solution that delivers holistic, robust VoIP assessment and management capabilities."

The company anticipates general availability of Select VoIP MRI in June. Pricing begins at $795.

About Visual Networks
Visual Networks, Inc. (Nasdaq: VNWK) is a leading provider of network and application performance management solutions. The company’s technologies enable enterprises to reliably and securely manage the delivery and performance of key applications such as Voice over IP (VoIP) across their infrastructures. Visual Networks' products increase application and network availability, optimize the use of bandwidth across the network, and reduce operating costs across traditional and IP-based infrastructures. For more information, visit http://www.visualnetworks.com.

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Forward Looking Statement
Certain statements in this press release may constitute “forward-looking statements” with respect to Visual Networks, Inc. and its subsidiaries (collectively, the “Company”). Forward-looking statements are based on management’s views and assumptions regarding business performance and future events as of the time the statements are made. These statements involve risks and uncertainties, including the risks detailed in Visual Networks’ filings with the U.S. Securities and Exchange Commission, which may cause actual results of the Company to differ materially from the statements. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revision or changes after the date of this release.

©2005 Visual Networks Operations, Inc.

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