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Service Providers
at&t's new Plus family of data services embeds Visual UpTime WAN performance management visibility into at&t's frame relay, ATM and IP-enabled Frame Relay services. Frame Relay Plus, ATM Plus and IP-enabled Frame Relay Plus provide a superior customer care experience by adding real-time and historical performance visibility, DSU supply and maintenance, proactive 24x7 monitoring and industry-leading site-to-site SLAs.
at&t Plus Summary
- at&t Project Implementation Manager (PIM) co-ordinates the project from ordering to installation
- End-to-end (DSU-to-DSU) SLA
- Support for mixed environments including frame relay, ATM and IP
- Simple migration path to at&t IP-enabled Frame Relay Plus
- Rapid problem isolation improves service quality
- Collaborative trouble resolution with at&t via shared network views
- Real-time and historical performance visibility
For more information on services offered by at&t, please visit its website at http://www.business.att.com.
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