Connection Performance Accessible from within SLM, Connection Performance enables service managers to view critical IP connection data on the end users connection experience when accessing network services. This data can be viewed along many different parameters including hour of day, day of week, month of year, tested server IP etc regardless of the connection type VPN DSL, Dial, Cable, etc. Reports are also available for individual SLA parameters including call failure rate, time to log in and initial connection..

IP InSight Solutions Broadband Dedicated Dial IP InSight Application Suites Service Level Manager Service Level Reporting Connection Performance Network Performance Customer Care Broadband Advisor Architecture